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Phone: 407-574-6759
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407-574-6759

CSTA Program

CSTA 2008 is a two-day, instructor-led, live web session that has been the industry standard for understanding computer technology for over fifteen years (see outline for release 2008 updates). The 2008 release covers the newest technologies including server blades, server and storage virtualization, SOA (Service Oriented Architecture), open-source development, data hubs, etc. Each discussion adds to a complete picture of IT as the five basic areas of skills and knowledge are covered. The areas are covered from the lowest level first, so the seminar is constantly building on the information that has been presented.

 


Throughout the seminar information is presented in plain English and with everyday examples to which attendees can relate. Questions are encouraged – this is your chance to ask technical questions without feeling foolish. Every attendee is there for the same reason - to be able to communicate with techies.

Audience:
Anyone who is new to working with information technology, wants a formal presentation that will put the pieces together, or who may be returning to technology from another field will benefit from CSTA. This includes technical recruiters, account managers, business analysts and designers, testers, researchers, technical writers, lawyers, etc.

Objectives:

Upon completion of the training, the participant will be able to:

  • Confidently communicate with IT professionals about technology-related products, job requirements, and/or individual technical skill sets;
  • Identify technical skills and products by classifying them in the appropriate area of technology;
  • Understand how software products, such as operating systems, database systems, and communication systems, are used in a business environment;
  • Understand how software products interface and communicate;
  • Classify new technologies and products in the appropriate area of technology;
  • Use the online database, TechRef®, to drill down from technical concepts or systems to individual tools and specific knowledge;
  • Use the online database, TechRef®, to research new technologies and products.


CSTA Outline:


Platforms

Computers
Enterprise systems
   Mainframes
   Servers
      Server farms, Web farms  updated
      Server blades 

Desktop
   PCs, micros
   Laptops
   Handhelds, PDAs
Operating systems
Resource manager

Functions

Asset management

Monitoring

Storage Management, SANs

Virtualization 

Specific operating systems
   Mainframe systems
   Server systems

      Unix
      Linux
      Windows NT/2000/2003
   Desktop systems
      Windows 95/98/ME/XP/Vista
      NT Workstation/2000 Professional
      Linux

      Mac OS X (Tiger)
   Mobile systems

Development

Languages
   Assembler
   Compiler
   4GL
   Visual languages
Development life cycle

Tools

   Modeling tools

   Testing tools

Development platforms

   J2EE, .Net    updated

SOA (Service Oriented Architecture) updated

Open Source development   updated

EA (Enterprise Architecture)   updated


Data
Databases
   Relational (RDBMS)
   Universal (ORDBMS)
   Multi-dimensional (MDDB)
Database processing
   Logical and physical design
   Performance tuning
Knowledge Management

   Business Intelligence

   Data warehousing
   ETL (Extract, Transform, Load)    updated
   Complex queries

   Data Mining

Data Integration  

   EII (Enterprise Information Integration)    updated

   MDM (Master Data Management)    updated

   Data Hubs 

Business Management Systems

   BPM (Business Process Management)   updated

   BPM (Business Process Modelling)      updated

   BPM (Business Performance Management)    updated

   BAM (Business Activity Management)    updated


Communications

Online processing
   OLTP (Transaction Processing)
   Client/server
Middleware
EAI (Enterprise Application Integration)

ESB (Enterprise Service Bus)

Networks
   Physical networks
   Network architecture

   Wireless networks 
The Internet
   Infrastructure

   Development
Security

   Firewalls   updated

   IDS (Intrusion Detection System)    updated

   IPS (Intrusion Prevention System)    updated

   VPN (Virtual Private Network)  updated

   Authentication

   Encryption

   Protocols

Applications

Back-office systems
   Manufacturing
   Supply chain
   Human Resources
Front-office systems
   SFA (Sales Force Automation)
   CRM (Customer Relationship Management

   CEM (Customer Experience Management  updated
   Call center
ERP (Enterprise Resource Planning)
   SAP   updated
   Oracle Applications   updated
   PeopleSoft/Oracle updated
eApplications
   eCommerce
   eBusiness

SaaS (Software as a Service)  updated
Web Services



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Quick Facts

Web sessions

 

Hours:

Day 1, 11:00 am – 3:30 pm

Day 2, 11:00 am – 2:00 pm

 

Materials Included

Lecture Guide

CSTA book - 17th Edition

TechRef® (one-year)

TechConnections

 

Cost

$745 (U.S. dollars) per person